Frequently asked questions (FAQ)

Are my payment details secure?

Yes, your payment details are encrypted and secured using industry-standard encryption. More details are available in our Transaction Policy

How long do I have to return a product?

You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy

What are your delivery times?

Orders are processed within 1–3 business days. After dispatch, transit time takes around 6 to 11 business days (Monday to Friday). Total delivery time will be 7 to 14 business days.For more information kindly visit our Shipping Policy

How do I track my order?

Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel via links in our Track your order

Do you offer free shipping?

Yes, we offer free shipping for orders in the United Kingdom. See more in our Shipping Policy

ABOUT US

Lina Boutique London was created with the idea of offering timeless pieces that blend comfort and understated elegance for modern women. Our focus is on easy-to-wear styles that feel natural, versatile, and suited to everyday life.

DISCOVER OUR STORY
Free UK Delivery
Free UK Delivery

We currently offer free delivery on all UK orders

30-Day Hassle-Free Returns
30-Day Hassle-Free Returns

Easy returns and exchanges

Customer Service
Customer Service

Monday–Friday: 11:00 a.m. - 7:00 p.m

Saturday: 11:00 a.m. - 6:00 p.m.